Privacy policy

Booking and contact details

Northlane Clean uses the details you submit to handle cleaning enquiries and bookings. Contact requests are stored securely and used to respond to your enquiry. ScheduleDrop handles the embedded booking form and its payment and notification process. The website does not read the contents of ScheduleDrop’s separate form.

Google Ads measurement

The Google Ads tag uses advertising cookies and technical visit information to measure advertising and improve campaign performance. Where consent is required, advertising is blocked until you accept. You may refuse or change your decision through Cookie settings.

If you separately opt in at the booking email step, your email is normalized and protected with SHA-256 before being sent to Google LLC through its designated user-provided data field. Hashing is not anonymization. We store the protected email and your choice, time, notice and region as consent evidence; we do not store the raw email from this step. Email is not put in page URLs or ordinary analytics event parameters. The email step is not a completed booking and does not send a booking conversion.

For permitted confirmed-booking reporting, Zapier can send Google the booking email, unique booking ID, booking creation date, initial cleaning total and USD currency. Google can use matching protected email information to associate a confirmed booking with an earlier ad interaction. This requires the same email and permission for advertising; it does not guarantee attribution. Recurring future revenue must not be included.

Your choices

Advertising matching is optional, including outside regions requiring a cookie banner. You can book without sharing your email with Google. Opening Cookie settings does not change your current choice. Declining stops future website advertising and matching; it does not undo data already sent. Acceptance evidence is retained when you withdraw. Offline reporting must also honor your latest refusal.

Privacy requests

To ask about your information, request deletion or withdraw permission for offline booking reporting, contact info@northlaneclean.com. We retain information only as needed for the relevant booking, enquiry, consent evidence and legal obligations.